Terms and Conditions of Use

Platform: the Damjitech service accessible via mobile application and website, enabling users to be connected for the purchase and sale of used or refurbished phones and electronic devices in Morocco.

User: any person holding an account on the Platform. Seller: a user who publishes a listing. Buyer: a user who purchases or undertakes to acquire a device. Consumer: a natural person acting for non-professional purposes, within the meaning of Law 31-08.

Listing: content published by a Seller (model, declared condition, price, photos, description). Declared condition: characteristics entered by the Seller under their sole responsibility. Verified profile: an account that has completed an identity verification (KYC).

Damjitech Verification / Verified by Damji: a complete technical diagnosis carried out by a Damji technician (IMEI check, iCloud/FRP/carrier lock, battery, physical condition, authenticity) giving rise to a certificate. Seal: a numbered marking affixed after verification attesting to the condition at the time of the check.

Verified handoff: the flow by which the Seller deposits the device with a Damji technician or point for the check and then shipment or handover to the Buyer. Escrow: retention of payment until verification and conforming handover. Damjitech Point / Technician: an independent provider responsible for the check and physical custody.

Declared transaction value: the price of the device actually paid for the relevant transaction, excluding service, delivery, and verification fees. This value serves as the reference for the liability cap in Article 14 and for the value insured in transit.

Sold by Damji / Sell to Damji: the flows in which Damjitech acts, respectively, as a professional seller of a device it has acquired, or as a professional buyer from a user (trade-in / Instant Buy).

The purpose of the Terms is to define the conditions of access to and use of the Platform, the rights and obligations of Users and of Damjitech, as well as the exact scope of the trust services offered.

Acceptance of the Terms is carried out by a positive action (non-pre-ticked checkbox, validation by click) before account creation. In accordance with the rules of the DOC as supplemented by Law 53-05, a contract concluded electronically is valid provided that the User was able to take note of the conditions and actively consents to them (Articles 65-1 to 65-7 of the DOC).

For transactional operations (order, payment, Vendre à Damji), separate consent is collected at the time of each operation. Before any confirmation, you may review the details and the total price of your order and correct any errors, and an acknowledgment of receipt is sent to you electronically without undue delay, in accordance with Article 65-5 of the DOC.

Damjitech's records (time-stamping of acceptance, version of the Terms accepted, account identifier and connection logs) constitute proof between the parties, until proof to the contrary, of your acceptance and its content, the electronic written instrument retained under conditions guaranteeing its integrity having the same evidentiary force as the written instrument on paper (Article 417-1 of the DOC, introduced by Law 53-05). Damjitech retains this proof of acceptance for the duration of the relationship and the statutory limitation periods.

The contract is offered in French (by default), in Arabic, and in English.

These Terms are provided in French (by default), Arabic and English. In the event of a divergence of interpretation between the versions, the French version is the reference; however, in dealings with a consumer, the version drafted in the language you used to accept these Terms remains enforceable against you where the public-order rules protecting the consumer so require.

Damjitech operates a technical platform connecting Users and hosts the content (listings, prices, descriptions, photos, messages) that they publish. Damjitech does not edit and does not control a priori all of this content and is under no general obligation to monitor third-party content.

For sales between individuals (C2C), the contract of sale is formed exclusively between the Seller and the Buyer. Damjitech is never a party to it, neither in its own name nor on its behalf: it acts as a technical intermediary and host, within the meaning of the DOC and the Commercial Code. The obligations attached to the PRODUCT sold (warranty of conformity, defects, actual condition) lie with the Seller, and not with Damjitech.

During the Verified Handover, Damjitech (and/or its point or technician) acts as technical depositary of the device within the meaning of the deposit contract of the DOC (Articles 781 et seq.). In accordance with Articles 806 and 808 of the DOC, the depositary is liable only for loss or deterioration caused by its own act or its own negligence; it is liable neither for the defect or nature of the thing, nor for the negligence of the depositor, nor for cases of force majeure.

By way of exception, in the Sold by Damji and Sell to Damji flows only, Damjitech acts as a professional seller or buyer and assumes in that capacity the minimum obligations of Law 31-08 (legal warranty of conformity, pre-contractual information, right of withdrawal in distance selling). Outside these flows, Damjitech is neither the seller nor the guarantor of the product.

Damji technicians and points are independent providers (self-employed entrepreneurs governed by Law 114-13) bound to Damjitech by a service provision contract, and not by an employment contract.

Registration requires an authenticated identifier (verified phone number or email, or login via an identity provider). You are responsible for the accuracy of the information provided and for the confidentiality of your credentials. The account is strictly personal.

Only the display name, city, and listings are public. The phone number and email remain private and are never displayed publicly.

Certain services (verified profile badge, cash on delivery) require an identity verification (KYC) based on a government-issued identity document and a biometric selfie captured live. This verification is necessary and proportionate to the purposes of security, fraud prevention, and User protection.

Consent to the processing of biometric data is collected in a specific, separate, and revocable manner. This data is stored in a private space with restricted and audited access, for a period of 90 days after the final decision relating to the verification, then deleted or anonymized, in accordance with the Privacy Policy. The processing and transfer of this data are carried out in compliance with Law 09-08 and the formalities with the CNDP, the enhanced regime applicable to sensitive data being respected.

Registration and use of the Platform are reserved to persons having full legal capacity to contract within the meaning of the Dahir of Obligations and Contracts. By creating an account, you declare that you are of legal age and legally capable or, failing that, that you are acting with the authorisation and under the responsibility of your legal representative. Damjitech may refuse, suspend or close any account opened in breach of this condition, without prejudice to the validity of obligations already duly performed.

The Seller warrants that they own the device or have the right to sell it, and that the device is lawful and free of any third-party right. They enter, under their sole responsibility, the declared condition, the model, the price, and any substantial information.

The Seller undertakes to provide accurate, complete, and non-misleading information. The characteristics, known defects, and restrictions (non-functional device, for parts, for repair, blocked) must be clearly declared in the corridor provided for that purpose.

The condition declared by the Seller binds only them. It does not constitute a Damjitech Verification and entails no warranty on the part of Damjitech.

The Seller grants Damjitech, over the content they publish, the licence provided for in Article 16. They remain solely responsible for this content vis-à-vis third parties and indemnify Damjitech against any claim relating to it.

The following are prohibited on the Platform: stolen, counterfeit, or cloned devices; blocked devices (iCloud/FRP/carrier or IMEI on a blacklist) not declared as such in the dedicated corridor; any product whose sale is prohibited by Moroccan law.

Also prohibited are: circumventing the verified flow and the Damji point when it has been chosen; soliciting to conclude outside the Platform in order to escape the protections; the publication of false listings, the manipulation of reviews, identity theft, and any fraud.

The Platform's chat detects the communication of contact details (phone, email, social networks) for security and moderation purposes. In accordance with Damjitech's chosen mode of operation, the message is not blocked: it is transmitted accompanied by a security warning, the detection serving as an internal moderation signal. Sharing contact details in order to circumvent the Platform's protections remains discouraged and may give rise to moderation.

Any breach may result, in compliance with the proportionality provided for in Article 19, in the removal of the listing, the suspension or termination of the account, without prejudice to the rights of Damjitech and third parties.

Also prohibited, in the messaging as in listings, are: harassment, threats, insulting, defamatory, hateful or discriminatory remarks, spam and repeated unwanted solicitations, as well as the publication or dissemination of a third party's personal data (photograph, number, identity document, address) without their authorisation.

Reports and declarations, in particular of the theft of an IMEI, must be made in good faith; a report or declaration that is knowingly false, abusive, or intended to harm a third party or a competitor is prohibited and may be sanctioned.

The creation or operation of multiple accounts and the circumvention of a restriction measure are prohibited under the conditions of Article 35.

The Platform offers distinct trust paths whose protection differs and must not be confused: (1) the in-person meetup, with no Damji protection and no 48-hour window; (2) purchase with shipping and 48-hour Protected Purchase; (3) the Verified by Damji option at shipping checkout, paid by the Buyer, with Seller to Damji center to Buyer routing; (4) a listing already Verified or Sold by Damji; (5) Sell to Damji; (6) the separate corridor for repair / parts / declared blocked devices.

The 48-hour Protected Purchase concerns conformity on receipt. It is not a technical diagnosis, a repair promise, or a Damji warranty; in the event of a dispute, the Seller first has a response window, then Damjitech may conduct a manual review under the displayed conditions.

Only the complete technical diagnosis (Verified by Damji) triggers the strong seal and the associated warranty. The in-person meetup, verified profile, and declared condition do not engage Damjitech's liability for the product.

Before any payment, you are informed of the chosen trust path and of the exact extent of the protection attached to it.

The Damjitech Verification is a technical check covering more than 100 points, carried out by a technician appointed by Damjitech at a dedicated inspection centre, before shipping to the Buyer: verification of the IMEI, of the iCloud/FRP/carrier lock, of battery health, cameras, screen and touch, audio, connectivity, sensors, biometrics, physical condition (grade A+ to C), and authenticity (original or clone). It gives rise to a certificate.

The certificate constitutes a snapshot of the device's condition at the time of the check. It does not constitute an unlimited warranty over time and does not prejudge the subsequent evolution of the device (wear, use, handling by the Buyer after handover).

The certificate does not cover: damage, defects, or breakdowns arising after handover; normal wear; breakage, oxidation, or damage related to use; handling, resets, or reconfigurations carried out by the Buyer; items not included in the scope of the check. These exclusions concern the scope of the certificate and in no way reduce the legal warranty of conformity owed by the seller, nor the Buyer's remedies in the event of non-conformity or an undetected pre-existing defect.

The certificate, accompanied by timestamped photos and the numbered seal, establishes in fact a rebuttable presumption of the device's condition at the time of the check; it is for the party contesting it to provide evidence to the contrary, by any means. This presumption remains rebuttable and does not deprive the Buyer of any of their remedies; Damjitech does not reserve the right to determine alone and definitively the conformity of the device to the detriment of the Buyer.

In the Verified handoff flow, the Seller deposits the device at a Damji point or technician. Damjitech's custody begins upon documented receipt of the device at the Damji point and ends upon documented handover to the carrier or the Buyer; outside this interval, Damjitech does not have physical custody of the device. During this period, Damjitech's liability is that of a technical depositary, limited to physical custody and engaged in the event of fault or negligence in preserving the device, including the fault of the points and technicians to whom Damjitech entrusts that custody on its behalf, Damjitech retaining every recourse against them. Damjitech is not liable, however, for the defect, faults or nature of the item, for the depositor's fault, or for events of force majeure.

In accordance with Articles 806 and 808 of the DOC, Damjitech, in its capacity as depositary, is liable only for its own fault or negligence and is liable neither for the defect or nature of the thing, nor for the negligence of the depositor. The custody does not extend to the vices, hidden defects or intrinsic characteristics of the device, which fall to the Seller.

The chain of custody is documented by factual elements: timestamped photos at receipt, numbered seals, and the technician's signature. An intact seal at receipt and the absence of a documented defect establish, in fact, a rebuttable presumption that custody conforms to the certificate. These elements are rebuttable factual evidence; they do not reverse the legal burden of proof to the consumer's detriment and do not deprive them of any means of contrary evidence, including by any means.

Shipping is entrusted to a third-party carrier. In accordance with the Commercial Code, the carrier is liable for loss or damage occurring during carriage, and Damjitech requires its logistics partner to hold transport insurance covering the declared value of the device. The choice of carrier and the claim for compensation fall under the transport contract; Damjitech facilitates the claim but is not a guarantor of the carrier's solvency, its own liability remaining limited to its depositary's fault. However, where payment is held in escrow, the Buyer does not bear a loss occurring before conforming delivery: in the event of loss of or damage to the device in transit before delivery, the escrowed funds are not released to the Seller and are refunded to the Buyer, Damjitech handling the recourse against the carrier and its insurer.

Cash on delivery (COD) is available. Online payments and payments under escrow are offered according to the terms and eligibility indicated in the application at the time of the transaction. Cash on delivery may be subject to verification of the Buyer's identity.

In the verified flows, where payment under escrow is offered in the application, payment may be retained until the verification and conforming handover of the device. The release of funds then occurs according to the progress of the transaction: on expiry of the post-delivery inspection period indicated in the application (48 h at launch), with no issue reported, for Protected Purchase; or as soon as the technical check is validated for the Verified by Damji option. If an issue is reported within that period, the Seller is first given a response window to reach an agreement; failing that, Damjitech conducts a manual review and decides (refund, return or release), with no automatic refund.

Before any payment confirmation, the total price to be paid is displayed clearly, including all mandatory taxes and services: the price of the device, any service fees, delivery fees, and verification fees where applicable, in accordance with the pre-contractual information obligation of Law 31-08.

At launch, listing is free and the commission is nil. Any future commission or fees will be clearly indicated BEFORE payment. No commission or fees not previously announced will be charged.

Set-off. Damjitech may set off any sum it owes you against any certain, liquidated and due sum you owe it under these Terms, in particular previously announced fees, sums wrongly received or refunds following established fraud, in accordance with Articles 357 et seq. of the DOC. This right does not apply to legally unseizable sums and does not affect the rights the consumer holds under the law.

Chargeback and payment rejection. Where an online payment has been made and the device has been handed over to you in conformity, triggering, without legitimate ground, a chargeback, a rejection, or the cancellation of the payment constitutes, up to the corresponding amounts, a certain, liquidated and due debt owed by you, recoverable in particular by the set-off provided for in this Article, and may result in the suspension of the account and the loss of protections. This stipulation does not prevent the good-faith exercise of the rights you hold under the law in the event of non-conformity or non-delivery.

Retention of title and transfer of risk. In the flows where Damjitech sells in its own name and in the flows where payment is held in escrow, ownership of and risk in the device are transferred only once the payment has become final and uncontested. A device whose payment has been rejected, cancelled, or charged back must be returned on first demand, in the condition in which it was handed over.

The Damjitech Warranty is a pilot contractual warranty, of a duration indicated in the application (14 days at launch, configurable), granted upon the finalization of a verified order. Its scope and conditions are defined by Damjitech and specified at the time of the transaction.

This contractual warranty covers a limited scope, corresponding to a non-conformity with the certificate that exists and is undetected at receipt. The following are notably excluded: wear, breakage, oxidation, damage related to use, and handling, resets, or unlocking carried out by a third party after handover.

The Damjitech Warranty is IN ADDITION to the legal warranty and does not replace it. In flows where Damjitech acts as a professional seller (Vendu par Damji), the legal warranty of conformity applies in all cases: Article 65 of Law 31-08, referring to Articles 549 et seq. of the DOC relating to the warranty against defects of the thing sold, the action having to be exercised within a period of one year from delivery for movable goods. These periods and conditions may not be reduced by these Terms.

The right of withdrawal provided for by Law 31-08 for distance sales applies only to operations in which Damjitech acts as a professional seller (Vendu par Damji / Vendre à Damji / Instant Buy). For these flows, the statutory distance-selling withdrawal period is 7 days (Article 36 of Law 31-08); it prevails, may not be reduced, runs from receipt of the good and is exercised without justification or penalty, except, where applicable, for the return costs.

Where the pre-contractual information has not been confirmed in writing or on a durable medium at the latest upon delivery, the withdrawal period is extended to 30 days, in accordance with Article 36 of Law 31-08.

Withdrawal remains fully available even after opening, powering on, testing, or configuration necessary to establish the nature, characteristics, and proper functioning of the device. Neither the breaking of a seal, nor the putting into service, nor the configuration necessary for this verification may condition, suspend, or eliminate the right of withdrawal.

The Buyer may, however, be held liable up to the amount of the DEPRECIATION of the device alone resulting from handling EXCEEDING what is necessary to establish its nature, characteristics, and proper functioning (for example, damage, oxidation, loss of accessories); this potential liability never affects the exercise of the right of withdrawal itself.

In the event of a valid withdrawal, the total amount paid is refunded as soon as possible and no later than 15 days after the right is exercised (Article 37 of Law 31-08), failing which the sum due bears interest by operation of law at the legal rate in force. The cost of returning a conforming device is borne by the Buyer, who ships it by a trackable delivery method; the Buyer bears the risk of loss or damage on return only to the extent that it results from the Buyer's own fault or inadequate packaging. Where the device is non-conforming or defective, the cost and risk of the return are borne by Damjitech.

For sales between individuals (C2C), Damjitech is not the seller: the right of withdrawal and the legal warranty relating to the product fall, within the limits of the law, to the individual Seller.

Identity of the returned device. Any device returned, under the right of withdrawal, a return, or a warranty, must be the same device as the one delivered — identified in particular by its IMEI or its serial number —, in the same condition, complete, and free of any lock (iCloud account, activation lock or FRP, unlock code, and dissociation from the seller's or buyer's account). The refund or the handling of the claim may be suspended until these locks are removed and the identity of the device is verified.

Fraudulent claims. A claim, return, or warranty request based on a fraudulent manoeuvre — substitution of the device, deliberate damage, removal of components, or invented non-conformity — forfeits the benefit of the protection concerned, constitutes sanctionable fraud, and renders the corresponding sums due from its author. These stipulations are anti-fraud measures and reduce neither the legal warranty of conformity, nor the right of withdrawal, nor the legitimate remedies of the good-faith Buyer.

In the Vendu par Damji flow, Damjitech resells in its own name a device that it has acquired. It then acts as a professional seller and assumes the minimum obligations of Law 31-08: complete pre-contractual information, legal warranty of conformity (Article 65 of Law 31-08 referring to Articles 549 et seq. of the DOC) and the right of withdrawal in distance selling (Articles 36 and 37 of Law 31-08).

In the Sell to Damji flow (trade-in / Instant Buy), Damjitech estimates the device, receives it, verifies it, and pays only if it conforms to the estimate. Damjitech may then resell the device under the designation Sold by Damji.

When it sells in its own name, Damjitech issues an invoice compliant with the applicable mandatory particulars and applies the VAT regime in force, where applicable the special margin scheme for second-hand goods. This flow is only opened publicly when the corresponding invoicing and legal warranty are actually implemented.

Outside these flows, Damjitech is not the seller and the enhanced obligations of Law 31-08 attached to the status of professional seller do not apply to it.

The estimate displayed in the Sell to Damji, trade-in, or direct-purchase flows is an indicative and preliminary, non-contractual evaluation: it does not constitute a firm purchase offer. The firm price is fixed only after physical verification of the device by a technician; Damjitech may decline the purchase or revise the price if the device does not conform to the estimate, with no obligation to buy at the estimated price.

Damjitech's liability, where engaged, presupposes proof of a fault personally attributable to it, of damage, and of a causal link. Damjitech is not liable for the product sold by an individual, nor for the intrinsic qualities of the device, nor for the act of the Seller.

Damjitech's liability, where it is established, is capped at the amount of the declared value of the transaction concerned, as defined in Article 1. With respect to a consumer, this cap applies to indirect or consequential damages (loss of opportunity, loss of profit, loss of data, commercial harm) and DOES NOT LIMIT the compensation of the proven DIRECT damage resulting from a fault of Damjitech, which corresponds to the actual loss suffered and the lost gain that are the direct consequence of the non-performance (Article 264 of the DOC), in particular the loss or deterioration of the device placed under its custody, compensated up to its actual value.

This cap and these exclusions do not apply in the event of willful misconduct (dol) or gross negligence (faute lourde) by Damjitech, in accordance with Article 232 of the DOC which prohibits any stipulation excluding in advance liability for gross negligence or willful misconduct. No stipulation of these Terms may exclude or limit Damjitech's liability for its own fault towards a consumer where Law 31-08 opposes it, nor reduce the consumer's right to compensation, nor limit liability in the event of bodily injury; any clause that would do so shall be deemed unwritten, the remainder of the Terms remaining applicable.

Damjitech is not liable for non-performance or delay resulting from a case of force majeure or fortuitous event within the meaning of Articles 268 and 269 of the DOC, nor for damages occurring during transport by the carrier, who is liable therefor under the Code of Commerce.

In-person meetings and any transaction carried out outside Damjitech's verified flow, including by circumventing the Damji point or technician, benefit from no verification, no escrow, and no Damji warranty.

In this context, no distance sale is concluded through the intermediary of Damjitech: neither the right of withdrawal, nor the Damji warranty, nor the escrow apply. Damjitech acts there neither as an active intermediary nor as a custodian and assumes no liability in respect of the transaction or the product, subject to its liability for its own fault in the operation of the Platform.

For an in-person meeting, it is recommended to test the device, to verify the absence of an iCloud/FRP lock, to check the IMEI, and to pay the price only after these verifications.

The Platform, its structure, interfaces, texts, graphic elements, databases, and software, as well as Damjitech's trademarks, logos, names, and distinctive signs, remain the exclusive property of Damjitech or its partners and are protected under copyright and related rights (Law 2-00) and industrial property (Law 17-97). Any unauthorized reproduction, representation, adaptation, extraction, or exploitation, in whole or in part, is prohibited. The trademarks, names, and logos of manufacturers and third parties appearing in the catalogue are the property of their respective holders and are used solely for the purposes of identifying and describing the devices, without any claim of right or affiliation.

You retain your rights over the content you publish (photographs, descriptions, texts, reviews). You grant Damjitech, as well as the companies of its group and its providers acting on its behalf, a non-exclusive, free, worldwide licence, for the duration of hosting of the content increased by the period necessary for evidentiary purposes, authorizing it to host, store, reproduce, technically adapt (resizing, compression, format), translate, display, rank, and promote this content for the purposes of providing, securing, and promoting the Platform, including on application stores and Damjitech's communication channels. This licence ends, for the future and save for retention necessary for evidentiary purposes or imposed by law, when you remove the content or delete your account.

User's indemnity. You indemnify Damjitech, its officers, staff and service providers against any claim, action or judgment, as well as against reasonably justified damages, costs and expenses, including defence costs, resulting from your breach of these Terms, a violation of the law or of a third party's rights, or the inaccurate, misleading or unlawful nature of the information and content you provide. This indemnity is understood within the limit of the direct consequences of your act and without prejudice to the public-order rights afforded to the consumer.

Protection of the database and systems. The database of listings, catalogue and Platform content — including its structure, selection and arrangement — is protected; as producer of the database within the meaning of Law 2-00 on copyright and related rights, Damjitech prohibits the qualitatively or quantitatively substantial extraction or re-use of its content, as well as the repeated and systematic extraction of insubstantial parts exceeding normal use. The following are prohibited, outside the normal use of the service: automated data extraction (scraping), harvesting, indexing, mass copying, access by unauthorised automated means, circumvention of technical protection measures, and the decompilation or reverse engineering of the Platform's software, save only in the cases of interoperability mandatorily permitted by law.

The processing of your personal data is governed by the Privacy Policy, which forms an integral part of these Terms and specifies in particular the data controller, the purposes, the legal bases (performance of the contract, consent, legal obligation, legitimate interest), the recipients, the retention periods, and your rights.

Damjitech processes your data in accordance with Law 09-08 and the requirements of the CNDP. Certain processing operations (cloud hosting, artificial intelligence providers receiving chat text from which contact details have been removed beforehand) may involve an international transfer of data, framed in accordance with Articles 43 and 44 of Law 09-08.

You have rights of access, rectification, objection on legitimate grounds, and erasure, as well as the right to withdraw your consent, under the conditions specified in the Privacy Policy (request to contact@damjitech.com).

Damjitech is under no general obligation of a priori monitoring of the content published by Users.

Any manifestly unlawful content may be reported to contact@damjitech.com. A valid report indicates the identity of the reporter, the listing or content concerned, and the ground of unlawfulness. After examination, Damjitech promptly removes or makes inaccessible any manifestly unlawful content brought to its attention.

Damjitech may, for security and fraud-prevention purposes, implement moderation measures, flag content, and restrict the visibility of or access to content, in compliance with these Terms.

Reports must be made in good faith; Damjitech may dismiss, and where applicable sanction, reports that are manifestly abusive, repeated, or intended to harm, without their number alone entailing the removal of lawful content.

You may close your account at any time from the application, subject to ongoing transactions and the retention obligations imposed by law.

Damjitech may suspend or terminate access to the Platform, remove a listing, or take any proportionate measure in the event of a breach of these Terms, fraud, unlawful activity, or risk to the security of Users.

The measures taken by Damjitech are proportionate to the breach observed. They do not give rise to disproportionate or non-reciprocal penalties borne by the User and do not deprive the consumer of their legal rights.

Damjitech is not liable for the non-performance or delay of its obligations resulting from a case of force majeure or fortuitous event within the meaning of Articles 268 and 269 of the DOC, that is to say an unforeseeable, irresistible and external event.

This includes in particular natural disasters, major failures of infrastructure or networks, generalized hosting outages, and acts of authority (fait du prince), provided that no prior fault of Damjitech made this event possible or aggravated it.

Damjitech may modify these Terms for a legitimate reason, in particular the evolution of the service or of regulations. Any substantial modification is notified to Users with reasonable advance notice.

Substantial modifications require a new acceptance before continued use. Damjitech retains the history of versions and acceptance dates. The version applicable to a dispute is the one you accepted on the date of the operation concerned.

You may refuse the new conditions; in that case, you may cease using the Platform and close your account.

If a provision of these Terms is held to be void, unlawful, or unenforceable, the other provisions shall retain their full effect. The provision concerned shall, as far as possible, be interpreted so as to produce the intended useful effect in compliance with the law.

These Terms are governed by Moroccan law. The Moroccan courts have jurisdiction, in principle those of Damjitech's registered office, subject to the public-policy rules protecting the consumer under Law 31-08, in particular the consumer's right to bring proceedings before the court of their domicile, which prevail.

For any question relating to these Terms or to the use of the Platform: contact@damjitech.com. Publisher: Rayan Mamouni, Entrepreneur individuel — auto-entrepreneur (immatriculation en cours).

Damjitech may freely assign or transfer these Terms, together with all of its rights and obligations, to any entity within its group or to a third party, in particular in connection with a merger, reorganisation, contribution, or transfer of all or part of its business, without such assignment diminishing the rights you hold under the law. The User may not assign or transfer its rights and obligations under these Terms, nor its account, without Damjitech's prior written consent.

Damjitech freely determines the organisation, features, ergonomics and the criteria for ranking, promotion and visibility of listings within the Platform; no position, visibility, audience or sale is guaranteed to the Seller. The Platform is provided as is and as available, under an obligation of means: Damjitech does not guarantee continuous, uninterrupted or error-free operation and may modify, restrict, suspend or discontinue all or part of the service, in particular for maintenance, security or technical or regulatory reasons, without any right to compensation. Features provided free of charge may be modified or removed at any time, without the User being able to claim any acquired right to their continuation. This clause does not limit Damjitech's liability in the event of gross negligence or wilful misconduct, nor for personal injury, nor the mandatory rights of the consumer.

Damjitech offers optional paid services, in particular subscription plans (Pro / Boutique offers) and listing-promotion options. Subscribing is optional and is never required to create an account, publish a listing or complete a transaction. The price, duration, content, billing frequency and, where applicable, renewal terms are displayed clearly before any subscription, which requires your express confirmation. At launch these services are provided free of charge; any future pricing will be notified before subscription and will take effect only for the future. Where a subscription is renewable, Damjitech informs you, by an appropriate means and within a reasonable time before each renewal, of its due date and of the option to cancel it; you may cancel it at any time from the application, cancellation taking effect at the end of the period already paid, with no further renewal. Subscribing to a paid service confers no seal, no Damjitech Verification, no trust badge and no guarantee of commercial results: the Verified by Damji badge and verified-shop status result exclusively from the checks described in Articles 7 and 8 and can in no case be acquired through payment. The consumer retains the information rights and, where applicable, the right of withdrawal provided by Law 31-08.

Damjitech may grant commercial benefits such as promotion credits, trade-in credits or referral rewards, under the conditions indicated in the application when they are granted. These benefits are mere commercial facilities, personal and non-transferable. They constitute neither electronic money, nor a deposit of funds, nor a means of payment within the meaning of Law 103-12 on credit institutions and similar bodies: they are not convertible into cash, refundable or transferable, and may not give rise to any cash withdrawal, save where mandatory law provides otherwise. The trade-in credit may only be used as a deduction from the price of an eligible purchase on the Platform. Unless stated otherwise, these benefits may carry a validity period at the end of which they lapse. Damjitech may suspend, withdraw or cancel any benefit obtained through fraud, abuse, creation of multiple accounts or manipulation of the referral programme, without prejudice to its other rights.

Following a transaction, the Platform allows Users to post reviews and ratings. These reviews express the personal opinion of their author, who remains solely responsible for them; they do not constitute a position taken by Damjitech. By posting a review, the User warrants its sincerity and its non-insulting, non-defamatory and non-misleading character, and grants Damjitech the licence provided in Article 16 solely for the purpose of display on the Platform. Fake reviews, manipulation of ratings and reviews obtained in exchange for a benefit are prohibited. Damjitech hosts these reviews without any general obligation of prior monitoring; it may, under the conditions of Article 18, promptly moderate or remove a manifestly unlawful review brought to its attention. The reviewed person has a right of reply under the conditions provided in the application.

Any complaint relating to an order, a payment or use of the Platform may be submitted from the relevant order area or to contact@damjitech.com. Damjitech acknowledges receipt of the complaint and endeavours to respond within a reasonable time. The parties favour the amicable resolution of any dispute; before any legal action, the User is invited to contact Damjitech support to seek an amicable solution. The consumer retains the option of using an alternative dispute-resolution method or of being assisted by a consumer-protection association recognised within the meaning of Law 31-08. Recourse to amicable settlement is optional; it deprives the User of no right to bring legal proceedings nor of the public-order rules protecting the consumer.

Each User is solely responsible for declaring and paying any taxes, duties and contributions due in respect of its activity on the Platform, in accordance with Moroccan tax law. Damjitech does not act as the Users' tax adviser and cannot be held liable for their failings in this regard. Where the law so requires, in particular under the General Tax Code, Damjitech may be required to collect, declare or communicate to the competent authorities certain information relating to the transactions carried out through it; it implements these obligations in compliance with the Privacy Policy.

"Damjitech", the application's logotype and icons, the slogan «Vérifié avant de payer» and its variants, as well as, in particular, the Damji verification seal — an original design combining a khatam-type geometric motif and a validation mark — constitute distinctive signs and original graphic works belonging to Damjitech, protected under industrial property (Law 17-97) and copyright (Law 2-00), whether or not registered.

Any use, reproduction, imitation, or evocation of these signs without Damjitech's prior written authorisation is prohibited, in particular where it is liable to create confusion, to suggest a partnership, an affiliation, a sponsorship, or an approval by Damjitech, or to wrongly suggest that a device, an account, or a listing has been verified by Damji.

The verification seal and the mention "Verified by Damji" may result only from the technical check described in Articles 7 and 8. Their affixing, reproduction, or imitation by a User, as well as any misleading presentation suggesting a verification that did not take place, are strictly prohibited, constitute fraud and, where applicable, counterfeiting, and may give rise to the removal of the content, the termination of the account, and legal proceedings.

No stipulation of these Terms entails an assignment of your rights or a grant to you of any right over Damjitech's trademarks or distinctive signs beyond the mere use of the Platform in accordance with these Terms.

If you hold rights (copyright, trademark, or another intellectual-property right) and consider that content published on the Platform infringes your rights, you may report it to contact@damjitech.com. Your notification must make it possible to identify the content concerned and its location, the right invoked and its holder, as well as your contact details, and must include a good-faith declaration that the contested use is not authorised.

After examination, Damjitech promptly removes or makes inaccessible any manifestly infringing content or content infringing the rights of a third party brought to its attention, and may inform the author of the content. Any knowingly inaccurate notification engages the liability of its author.

Damjitech may take measures against Users who repeatedly infringe the intellectual-property rights of third parties, including the termination of their account.

If you send Damjitech feedback, suggestions, improvement ideas, or reports of malfunction, you agree that Damjitech may use them freely, without restriction, without remuneration or any obligation of confidentiality towards you, in particular to improve, develop, and promote its services. To this end, you grant Damjitech a perpetual, irrevocable, worldwide, and free licence over these contributions, to the extent permitted by law and subject to public-order rights. These contributions are not considered confidential.

The Platform may offer features based on artificial intelligence (assistance in drafting listings, translation, diagnosis or recognition from photographs, price estimation, reply assistance in the messaging). The results produced by these tools are provided for indicative and assistance purposes: they are liable to errors or inaccuracies, are not contractual, do not bind Damjitech, and constitute neither a Damjitech Verification, nor a technical diagnosis, nor a firm offer, nor professional advice. An automatic price estimate or diagnosis does not replace the check carried out by a technician described in Articles 7 and 8.

You remain responsible for the content you publish or send, even where it has been suggested by an AI tool, and you must verify its accuracy. Damjitech cannot be held liable for the consequences resulting from your reliance on a result produced by these tools.

These tools are provided for the normal use of the Platform. The following are prohibited: their use for purposes unrelated to the purchase, sale, or management of a transaction on the Platform, their automated or mass exploitation, their diversion as a generic artificial-intelligence service, as well as any attempt to extract, manipulate, or circumvent their instructions. Damjitech may limit, suspend, or withdraw access to these features, in particular in the event of abusive use.

In order to preserve the security and integrity of the Platform and to protect Users, the following are prohibited: any impairment or attempted impairment of the security or proper functioning of the Platform (intrusion, injection, denial of service, circumvention of security measures, dissemination of malicious code, unauthorised penetration testing); the automated creation of accounts or listings, the use of bots, automated data collection (scraping), harvesting, indexing, or mass copying of the Platform's content, as well as access by unauthorised automated means, outside the normal use of the service and subject to Article 16.

Also prohibited are the impersonation of Damjitech, its staff, its technicians, or another User, as well as any manoeuvre aimed at passing oneself off as support or a representative of Damjitech, phishing, and soliciting your credentials, your codes, or a payment outside the Platform's secure flow. Damjitech will never ask you, through the messaging, for your password or your login codes.

Any breach of this Article may result in the immediate suspension of the account and, where applicable, a report to the competent authorities, without prejudice to the rights of Damjitech and third parties.

The account is strictly personal. The following are prohibited: the creation or operation of multiple or fake accounts intended to manipulate reputation, offers, reviews, protections, credits, the referral programme, or any other feature, as well as re-registration intended to circumvent a suspension, a termination, or another restriction measure. Damjitech may identify and link the accounts associated with the same person, refuse access, and suspend or terminate all of these accounts.

The deliberate diversion of a relationship established on the Platform in order to conclude outside it and to escape the applicable fees constitutes a breach of these Terms. As long as connection and transactions are free, no fee is evaded; where fees become applicable, Damjitech may claim, as liquidated damages, the amount of the evaded fees, without prejudice to its other rights and in compliance with proportionality.

A party who, after confirming a transaction (accepted offer, order, or appointment), refrains without legitimate ground from finalizing it (failure to ship, non-attendance at the appointment, repeated refusal of the handover under cash on delivery) exposes itself to the automatic cancellation of the operation, an impact on its reputation, and proportionate restriction measures. Where payment is held in escrow, the funds are returned to the Buyer.

These Terms, the Privacy Policy and the specific conditions displayed at the time of each operation express the entire agreement between you and Damjitech on their subject matter, without prejudice to the legal pre-contractual information and the contractual documents specific to each transaction. Unless a mandatory provision requires otherwise, Damjitech's notices are validly sent to you electronically (in-app notification, message to the e-mail address or number associated with your account) and are deemed received on the date of their sending or availability; it is your responsibility to keep these details up to date.